Login FAQs
As of May 1, 2025, donors are required to enable two-factor authentication (2FA).
These new security measures are part of updated protocols for donor accounts moving forward. Two-factor authentication is a widely used method that provides an extra layer of security to prevent unauthorized access.
Click here for more information.
Do I need to create a donor profile to make an appointment?
No, you don't. Click here to search for a donation location in your area and make an appointment.
We encourage you to create an account, however, so that you may check when you're eligible to donate, redeem points, and more!
Note: A Donor ID is not necessary to create an account. If you don't remember your ID, create an account without it and contact us at 210-731-5590 or message us here. We'll add your ID to your account for you, linking your previous donor history if you've donated with us before.
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